MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10209 results found
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Product suggestion
Heist sucks. It's just terrible. Period
6 votes -
Shadow of the Second Sun Skips Post-Combat Main Phase
- Play Shadow of the Second Sun in pre-combat main phase.
- Post-combat main phase begins, triggering the aura.
- After the extra phase trigger resolves, it just skips to the end of turn.
The bug happens consistently, got some straight losses due to this one. Please fix it asap, thank you.
10 votes -
Unable to log in. Authentication failed: timeout
Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.
I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.
10 votes -
"INVALID DECK: Deck Validation Failed."
Crafted cards for a brawl deck, now when attempting to play the deck I receive the error listed above. I did craft wildcards to make this deck, so I would hate to think those cards are wasted now.
I've attempted changing some of the cards around to make certain it wasn't related to a certain deck weight bug from a month back.21 votes -
MTG Arena crashes at launch
Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.
I'm on a Macbook Pro M1
Sonoma5 votes -
Game not giving priority
My opponent targeted one of my creatures which I could have tapped to gain mana before it was exiled but the game instantly resolved his spell before giving me priority. It didn't ask if I wanted to resolve the spell. It just did it automatically.
I am playing on mobile and this non-intuitive design is stupid. Give me priority at every single chance that I can have priority, let me decide when I want to pass priority!
13 votes -
MTGA Crashes on Mac
MTGA keeps crashing during the loading screen in Mac Sonoma 14.5 (latest version). I uninstalled and reinstalled MTGA through Epic Games to no avail.
14 votes -
mtg arena is rigged. im tired of fixed matches and game results. its obvious that wizards is cheating its users by rigging game results.
mtg arena is rigged. the matchmaking is rigged, and the random number generation is rigged. its obvious after only a short amount of time that my games are being manipulated in a way to prevent me from winning. im seeing games where the system refuses to give me tools i need, while simultaneously giving me every copy of useless cards. wizards should be ashamed of themselves for rigging their game. quit rigging matches. let players enjoy the game without having their results manipulated.
19 votes -
Unable to take game action
Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it
6 votes -
Opponent has too many Triggers
If my Opponent has too many triggers on stack, I am auto passing, and the game times out, it SHOULD NOT BE A DRAW, if My opponent cannot resolve all of their triggers because of Time out, then the game should end in them FORFEITING... I was playing earlier I had a 3x ward 2, plus 2 x ward discard, and indestructable on my creature, with Cloudsteel Kirin reconfigured ( I canot los, they cannot win) My Opponent had 97 triggers on the stack, and kept double the stack with Ulaleks ability, which eventually led to a Time out on…
3 votes -
Transformer sleeves do not complete their animation
Transformers sleeves do not complete their animation
17 votes -
A win in the premier draft became a loss.
When winning from a 3-2 loss situation in the premier draft at the mtg arena, the win and loss were processed simultaneously and the draft ended as a 4-3 loss.
10 votes -
Animated sleeves not working (EG Transformer sleeves)
The transformer sleeves animations are not working anymore. verified with someone else that its not working for them either.
9 votes -
deep cavern bat
deep cavern bat did not return my card when I killed it.
13 votes -
EVERY SINGLE TIME I play land tax, I get nothing but land.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen…
7 votes -
Bug: Can't equip more than 9 phrase emotes.
The bug that causes stock phrases to count against number of phrase emotes you can equip is apparently back. Can only equip 9 phrases. Please fix. I didn't spend time and resources to be unable to use what I gathered.
16 votes -
Constant crashes and connection issues despite stable network
Getting constant crashes and connection issues since around 2-3 hours ago, mostly during games and sometimes right after getting paired with an opponent...
Mosty receiving "Connection lost" error message.
My network is stable, tried restarting numerous times, same result...
4 votes -
Shadow of the Second Sun Skips to end of turn after activating
In draft I cast Shadow of the Second Sun, at the beginning of my second main phase Shadow of the Second sun triggers, and I have a second beginning phase. Unfortunately after Shadow of the Second Sun resolves it immediately goes to the end of my turn without an option to do anything.
13 votes -
searching Energy counter in deck build is not showing any of the energy cards at all anymore
in the deck builder i tried using "{e" to search for cards with energy counters which i believe worked about 6-10 months ago also tried "O:energy" still didnt work which is even written in previous patch notes from 2021 to work in searching for cards with energy counters really need to fix this since a bunch of new energy cards were just released in the new set
13 votes -
Bestow Bug on Mobile
I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…231 votes
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