MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1955 results found
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Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.9 votes -
Please add more packs to Phantom Sealed
Hello! It would be awesome if Phantom Sealed events had 8 packs instead of 6. Building a deck with 6 packs is pretty miserable, because you often have to go three colors, and so your mana base is pretty shaky. I avoid Sealed for the most part because of this, but if the event is a free Phantom event I might play. Since it's free, it would be cool to have more cards to use to build your deck. The gameplay would be more fun. Thanks for listening.
1 vote -
Not a bug but a suggestion for either secret lair or mtg arena.
Styx masters of shadows, shards of darkness and blades of glory. Also any Styx games beforehand from when Styx became who he is today. I think he would be a great asset to magic the gathering arena. Not so much for secret lair because I can’t afford that but atleast Magic the gathering arena although having secret lair copies would also be very cool.
I love Styx he is my favourite goblin spectre and is one of the most desirable of creations I’ve ever played. If he were to ever drop in magic the gathering I would buy this deck…
1 vote -
unable to log in then something weird happens
i cannot log in i was playing then a game ended i won and then timeout it failed to log in when i try to reconnect and when i try to reconnect this weird thing happens
8 votes -
Game Freezes
Game freezes frequently! Causing me to lose my matches! The two most recent times froze during combat in my turn. Both when an opponent’s token creature blocked and died. It froze right when the token died. I’m using Sauron, the dark lord commander in my brawl deck, playing on IPhone. When I first noticed the trend my 1/1 orc army was blocked by a 1/1 other token creature my opponent controlled. They both hit eachother then the game froze without resolving combat. At least that’s what my screen showed. My turn eventually timed out and I lose the game.
9 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes -
Unable to loggin
During the 3rd pack of the draft, the server crashed and wouldn't let me log back in, always showing a loading error message followed by a black screen.
I conclude that the draft has already finished and I haven't been able to pick a single card from pack 3, and I still can't log back in.It's worth noting that I have a stable internet connection with no signs of interruption, and other errors of this type have occurred throughout the week, affecting other drafts I did previously. Will there be any kind of compensation for this type of error?
7 votes -
BUG Overwhelming splendor bypasses player Hexproof
In a game where I had Crystal barricade on the field giving me the player Hexproof, other player plays overwhelming splendor which states “enchant player
Enchanted players creatures lose all ability’s and have base power and toughness 1/1
Crystal barricade provides a static(passive) ability stating “you have hexproof” (you can’t be the target of spells or abilities your opponents control.
Now as an Aura enchantment per rule
CR 303.4
“An Aura spell requires a target, which is defined by its enchant ability.”And rule
CR 702.11b
“A player with hexproof can’t be the target of spells or abilities an opponent…2 votes -
Rewards missing
SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding
7 votes -
I am using PC for MTG. My companions do not generate as choices when I am trying to choose one for a deck I'm building
I am using PC for Arena. When trying to choose a companion for my decks, my companions are not generating for my choices anymore.
3 votes -
leyline tyrant won't allow me to tap for red mana outside my turn
I know not many people probably play with Leyline Tyrant, but it is a bit annoying that I can't tap red mana into it during my opponent's turn (unless they kill it, but I'm more concerned with just building up my red mana base). Most other cards that say you don't lose unspent mana will give you an action prompt during actions and at the end of your opponent's turn, but leyline tyrant isn't offering the same prompt.
1 vote -
lorwyn jump in Manabase
I joined the Midweek Jump-In for Lorwyn and the deck I built with the Elementals RU package and the Vivid(WRG) package, and it gave me an impossible manabase. 4 plains and not a single card requires W for anything, and 3 forests when a third of the deck needs them.
8 votes -
Tutorial wisp keep popping up on my Home Screen
The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!
8 votes -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
7 votes -
all cards are black
When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.
23 votes -
Connection Issues
Despite my connection being absolutely fine; able to access the internet with normal speeds, when I connect to an opponent I either get no hands loading in (i.e the mulligan screen, shown in image 1), or my hand loads after mulliganing, but then I get the timeout bar which just sits at 0 (shown in images 2 and 3). I've gone from playing consistently for a several hours to now having not been able to play a single game for an hour and a half.
7 votes -
Excessive ETB triggers from Doppelgang should not result in a draw for the caster
I copied 4 permanents with Dopplegang, Resplendent Angel, Fiendish Panda, Case of the Uneaten Feast and Felidar Retreat. The lifegain from Case and the resulting +1/+1 counters for the Panda caused what seemed like hundreds of effects to go to the stack on my side. I checked resolve all and sat there while the game engine did it's thing. At a certain point I got a warning that I needed to take a different action or the game would result in a draw, which is what ultimately happened. This seems unfair and is punishing for the player who casts Doppelgang.…
2 votes -
Request for Correction of the Korean Translation of “Sneak” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Blitz” has previously been translated into Korean as “기습.” However, the newly introduced keyword “Sneak” has also been translated as “기습” in the Korean version.
“Blitz” and “Sneak” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to…
8 votes -
Morcant blight not triggering Lasting Tarfire
Used Hovel Hurler's ability on a Gutsplitter Gang. Opponent had a Morcant on the field and flashed in the 4/2 reach elf. Morcant triggered, and I put the counter on my Gutsplitter Gang. At the end of the turn, my Lasting Tarfire did not trigger, though I put a counter on a creature.
6 votes
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