MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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241 results found
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week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take…2 votes -
Booster Tutor
Booster Tutor Bug on Ipad. Pack opens, but I cannot scroll through cards.
2 votes -
Product suggestion
We need a bullet style format. Quick as possible. Punishment for taking too long to do turns, pair them with other players that excessive amounts of time. Match making based on quickness, or rewards for quickness.
Roping or timing out has become a tactic to make the opponent quit, playing annoying decks like mono black or blue to "control" while taking excessive amounts of time with the only goal is to make the opponent quit. It's terrible for the casual player and it almost makes me not want to play when I take less than 10 seconds to do…2 votes -
Draft interrupted by bug
During premier draft a bug made me unable to pick all the cards from pack 3.
Happened today, 18h22, São Paulo, Brazil time.1 vote -
Fix your game
Magic: The Gathering Arena’s shuffler is the digital equivalent of a spiteful toddler being handed a 60-card deck and told to "make it hurt." What used to be the gold standard of strategic card gaming has been reduced to a rigged slot machine that fundamentally refuses to simulate reality. The sheer statistical impossibility of the "Arena experience" is breathtaking.
In paper Magic, a bad draw is a fluke; in Arena, "mana *****" and "mana flood" aren't bugs—they’re the core gameplay loop. You either keep a two-land hand and never see a third source of mana for the rest of your…
2 votes -
Lost cards from Karlov Booster. Connection Failed during Opening Animation
Lost connection mid opening animation. Got a notificstion screen with no text, completely blank. Restarted app. No new cards have been added to collection and no pack is availabke for me to open. Paid for in Gems.
1 vote -
Can't view draft table
Since the Avatar update on Android I can't click on the players ahead or behind or otherwise go to the table view to see pack locations and who is in my draft.
1 vote -
Missing Card
Opened a card pack for the new Teenage Mutant Ninja Turtles set, and received the Brainstorm full art card, and it is not available in any set, nor can I make the card with tokens. Is the card banned?
1 vote -
Mystical Archive Cards in Booster
Hi,
while opening a Strixhaven pack i noticed that i recieve mystical archive Cards that are already 4 times in my collection. It also says that i got my first copy, which is also wrong.
Am i getting scammed?
Regards,
Dustin1 vote -
Game Crash When Claiming Items
Every time there is an item to claim - receiving rewards after winning a game, purchasing something in the store, redeeming orbs - the game crashes right when the "claim" screen should show up.
1 vote -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
Wildcard not given when I have four of the cards already
I purchased a mythic pack from Horizon 3. I got a Reef Worm. I had four Reef Worms already. I was not given a wild card or reimbursement for a duplicate card. Please rectify this problem.
1 vote -
bug
I bought 11 "The Lord of the Rings: Mythic Alchemy" boosters and did not receive the Golden Pack.
In the 11 boosters, I received a duplicate of "The One Ring" card, but in my collection I only have one copy of that card.Kind regards,
1 vote -
Game crashed during game 3
Game crashed when i ahd the win causing my third loss:
Hello,
I experienced a bug in MTG Arena that affected my event/gameplay and caused a loss of rewards/entry value.Date/time: May 23rd ~ 6pm EST
Platform:Mac
Event or mode: Draft
Username: Portalrider
Issue: [describe exactly what happened]
Expected result: Game should not have crashed
Actual result: lost game got Phyrexian letters "Description" loading screen bug Lost items/rewards: 2200
I’d appreciate review and compensation if appropriate. I’ve attached screenshots/logs if available.1 vote -
Evolving Wilds always "new"
Step 1: Acquire a Lorwyn Eclipsed booster which contains a copy of Evolving Wilds, after already opening a pack with Evolving Wilds in (indeed, already having four copies!).
Step 2: Open pack.
Step 3: Note that Evolving Wilds says "New" over it, despite having a full playset of Evolving Wilds.PC (Steam, Linux)
Every time I get a booster with evolving Wilds in, I get "New" over it and I do not get duplicate protection, despite having a full playset. I think I have had 2 or 3 boosters with this happen now, on both phone and PC. It's very…
1 vote -
Need My Gold Back or Cosmetic Issued
Please give me my gold back (8000) as it appears the store cosmetics aren't working properly. I bought TMNT Arcade style 4 pack. You took my gold pretty easily but no cosmetic issued. Just forget the cosmetic and issue my 8000 gold back and this fixes everything.
1 vote -
Store Purchase Did Not Recieve
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.
1 vote -
Pick two draft cards flashed but didnt let me choose
I started a SOS pick two draft and the first few picks seemed fine but by pack 1 pick 8 no cards were appearing and when the timer ran out all of the cards flashed in the center like it was shuffling but didnt let me choose. Using iPad Pro 13 inch on the latest firmware.
1 vote -
Connection issue during SOS premier draft
I was playing SOS premier draft with my PC(Steam).
During card picks, two different each cards picked in one pack and suddenly connection issue happened.
So I restart the client but the computer already autopicked a few cards.
And it even happened twice.
It was 06:04 PM KST (05:00 AM EST)Please get me back 10000 golds.
1 vote -
A way to review owned alternate arts please.
As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.
These are cards I would potentially spend my wildcards…
1 vote
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