MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
28713 results found
-
Decks have been deleted
All of my Favourited decks have been deleted, it looks like the addition of the new player decks to my collection ticked me over the 75 deck limit, and rather than deleting my least played/incomplete decks my decks that I actually play with every day have been deleted
4 votes -
Nyx Mountain Bundle style bug
I encountered a bug when purchasing the card style. I could not purchase the mountain style, because I purchased this style separately once, but I did not have the full art lands. Now I can find the mountain style in my card library style, but I cannot find the card in the basic style. Therefore, I cannot purchase again now. Please help me solve the purchase problem. Thank you.
3 votes -
Dragon Turtle
[Japanese][Translation] Wrong card name: Dragon Turtle
Wrong Creature Type.
Japanese [Dragon Turtle] should be "ドラゴン・海亀", not "竜亀".
(card name is correct. But Creature Type is wrong.)
3 votes -
Deck strength matchmaking in historic brawl
The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.
8 votes -
Approach of the second sun
Cast Approach of the second sun from my hand 3-4 times in a game and the win condition never triggered
29 votes -
Season end packs and gold not accredited
Seasonal packs and gold have been been credited but card styles have for the season
3 votes -
lost gold
I lost 3k gold for buying packs after the maintenance.
2 votes -
Did not receive Season rewards
Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded
7 votes -
Did not receive Season rewards
Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded
11 votes -
Did not receive Season rewards
Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded
12 votes -
End Season Rewards
Did not received packs this season on rewards
14 votes -
unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
75 votes -
Log in Error
When I try to log into my account, it's states that, " Authentication can not be verified"
11 votes -
Cant login
Cant login as it cannot authorize my login
76 votes -
7 votes
-
ログインできない
突然ログインできなくなりました。どうすれば良いですか？
21 votes -
Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.5 votes -
when entering the correct password it gives me an authentication error
when entering the correct password it gives me an authentication error
8 votes -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
31 votes -
Failing Authentication changed PW and reloaded app
Unable to log in after reloading app due to same problem. It gives me a failed authentication error and prompts me to reconnect where it loops and repeats the process immediately after the log in screen. Using IPhone.
11 votes
- Don't see your idea?