MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24438 results found
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To provide more info on the progress of adding pioneer on arena
Provide info and a timeline for pioneer in the arena updates posts. A lot of people are looking forward to it but having no info in a year is disheartening.
80 votes -
Leave Historic untouched!
Just leave historic as it is now.
We do not want rebalanced cards in historic. We want full copy of physical cards in historic no less, no more.79 votes -
Cannot succesfully edit sealed deck
After entering a Midnight Hunt sealed event and saving the deck once, the deck can no longer be successfully edited. It simply continues to reflect the first saved iteration of the deck even after editing the deck and clicking 'Done'
79 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
77 votes -
Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
76 votes -
BUG: Mac Client only works in Full Screen mode after KTK update
If you launch the Mac client in windowed mode (i.e., not in Full Screen mode), you cannot click on anything. Nor can you easily quit the game! (You have to force quit it, e.g., via the Activity Monitor app.)
The solution is to delete your preferences so that the MTGA client will open in Full Screen mode by default.
To delete your preferences, open a terminal -- the Terminal app will suffice -- and execute the following commands.
$ cd ~/Library/Preferences
$ rm com.wizards.mtga.plistYou'll have to log back in and reset your client preferences to taste. Just don't uncheck…
75 votes -
Store error: internal error
I can’t buy things in the store with gold or gems that I have. I bought the $5 beginners pack or whatever it’s called. Now I get “store error: internal error”. Don’t know what to do. Wanna spend money but it won’t let me.
75 votes -
Cant login
Cant login as it cannot authorize my login
75 votes -
land won't tap
the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell
75 votes -
2/2/2023 timeout
Authentication Timeout Error
74 votes -
stone brain
Stone brain locks me out of doing anything causes a timeout loss due to inactivity
74 votes -
CANT GET FRIEND REQUESTS OR DIRECT CHALLENGES
IM TRYING TO CONNECT WITH A FRIEND
ANGELATHEBENEVOLENT#33820
WE DO NOT GET FRIEND REQUESTS AND CANNOT GET DIRECT CHALLENGE TO CONNECT
PLEASE RESPOND
74 votes -
Land
Having issues on mobile with adding basic lands to any deck, drafting and my regular standard decks. I can't search for any and the battles keep coming up on the land tab in deck builder...
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73 votes -
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Invalid decks
Since the last update some of my decks appear as INVALID despite having all the cards. Cloning them or making other decks shows the same thing (INVALID).
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73 votes -
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unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
73 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
73 votes -
Lands not showing in deck builder
Land not showing in deck builder.
Playing on mobile MTG arena. Since March of the machines update lands aren't showing in the deck builder. 4/18/202372 votes -
IOS Game crashes
IOS Game crashes
MY IPHONE :iphone 8 plus72 votes -
The Ozolith
The Ozolith's trigger says may transfer the counters to a creature, and yet it forces you to choose a creature even if you don't have any, leading to an opponent's creature having to be selected, leading to game losses.
72 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
71 votes
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