MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10077 results found
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mana
Three weeks and going with mana screws...too much or not enough....there is no way to fix it on my end...it must be an agro problem or a deliberate attempt by wizards to increase sales....the probabilities of mana screws do not coincide with the percentage of actual mana screws going on....which means that the algo has been artificially tampered with...need phone number to get my money back or fix the efing problem...or i report you as it is illegal to tamper with video games to increase sales in the united states....thank you if this is not the case; but an actual…
18 votes -
Cannot block
I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…
26 votes -
Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
82 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes -
Long opponent combo caused my timeout to get used.
An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.20 votes -
Banned Cards Standard
I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.
11 votes -
Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
17 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
30 votes -
CANT GET FRIEND REQUESTS OR DIRECT CHALLENGES
IM TRYING TO CONNECT WITH A FRIEND
ANGELATHEBENEVOLENT#33820
WE DO NOT GET FRIEND REQUESTS AND CANNOT GET DIRECT CHALLENGE TO CONNECT
PLEASE RESPOND
75 votes -
El juego se quedo en ese instante y no hace nada más
Estaba ganado y el juego quedo congelado no me quiero salir porque me van a dar el juego como perdido, por favor ayudar
6 votes -
My timeout ropes used up by my opponent's actions
My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.
18 votes -
Death touch broken
A creature with death touch activating an ability that allows it to do non combat nuke damage should not be triggering death touch. Coding for death touch is broken and allowed players to use cards that give death touch creatures a non combat nuke and kill creature at will giving them un earned wins. This needs to be addressed and fixed.
14 votes -
Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?33 votes -
Exert Mechanic Bugged
I just played my first game of Amonkhet Remastered and I had 3 creatures with Exert on the battlefield. I went to Combat and clicked the Attack All button because that's what I intended to do. I was not given a prompt asking if I wanted to exert any of the creatures. Please fix this bug so players don't have to click on individual creatures for every instance of Exert; it's very unintuitive.
52 votes -
waiting for server
game loads and then stays stuck with a black screen saying "Waiting for server". Its been happening for the last two days. a friend has the same issue for a week now..
My internet and laptop are fine; this is an issue with arena..
Please help
304 votes -
Lands not tapping for mana
Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.
Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.
62 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
43 votes -
Mythic Card not awarded
Mythic Card upon reaching Lvl 56 was not awarded.
I think this also happened the previous steps where a Mythic Card should have been awarded but I did not pay attention closely enough. Now at Lvl 56 it definitely was not awarded
6 votes -
Vito, Thorn of The Dusk Rose + Exquisite Blood
Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.
Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.
36 votes -
7 votes
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