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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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28121 results found

  1. Jump in Quest Bugged

    150 votes

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    47 comments  ·  User Interface  ·  Admin →
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  2. "Invalid Deck: Deck Validation Failed" when styles applied (since BLB)

    Since BLB release (7/30), when trying to play with a deck where styles (cosmetics) have been applied, it results in a "Invalid Deck: Deck Validation Failed" error.
    Steps:
    1) Open Deck, select "Apply Styles" to apply all card cosmetic styles
    2) Go to play game (e.g. Standard ranked), error immediately appears in black box. Does not progress to game, you get returned to the deck.

    Platform: Mac OSX
    Workaround: The same deck works without issue if you remove all styles and don't try to apply styles.

    41 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  3. Calamity, Galloping Inferno saddle triggers

    I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.

    See portions of the log around 4:46:17 PM (gameStateId 346-359):

    [137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage
{
  "requestId": 197,
  "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage",
  "timestamp": "638488971777989364",
  "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",

    The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.

    Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).

    …

    83 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  4. Tender Wildguide not stopping between phases

    When holding an instant in hand that could be cast with mana produced by Tender Wildguide, the game would automatically pass phases as though I did not have enough mana to cast the instant. This did not happen with the token version of the card, only the original copy.

    This was on PC 7/30/24 @1:15 PM PST
    Game Version 2024.39.0.6329.1081215

    43 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    239 votes

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    45 comments  ·  User Interface  ·  Admin →
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  6. After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing

    After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing.

    At the beginning of the day, I was at Mastery level 32 and 750 XP. I have completed the 500 XP daily quest and the 10 daily wins for 25 XP each. I would have been at Mastery level 33 and 500 XP, but I only recived 25 XP for the first daily win and now I'm still stucked at Mastery level 32 and 775 XP (750 XP + 25 daily win XP).

    725 XP were not credited.

    Solve this bug,…

    36 votes

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    6 comments  ·  User Interface  ·  Admin →
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  7. Tender wildguide not allowing to put counters on

    Tender wildguide wasn't allowing me to add counters to it. Only mana ability was allowed to work.

    44 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. helm of the host

    Helm of the Host is giving me tokens of any creature equipped with any equipment card.

    44 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  9. Experience

    Weekly experience rewards aren't rewarding any experience towards mastery. Upon completion of winning a game the counter of weekly experience ticks up, the notification appears, however no progress is logged towards the mastery completion. I play MTGA through my Android phone and don't use any other devices to play. The expected event is obtaining 250-275 experience per win, however none is added to the mastery progress after the notification appears, which claims that it has been. Screenshots attached of totals prior to winning a match, notice of reward given, and evidence of no reward recorded.

    32 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  10. Cannot edit deck

    1. Go to decks
    2. Select deck to edit (Angels).
    3. click edit deck

    it just goes to wafting for the server message and loading

    55 votes

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    14 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Graveyard Priority Lag

    When playing (Bloomburrow Premier Draft, around 4-6pm on 7/30/23) and the other player has priority, I've been unable to click on the graveyard apart from seeing the top card. Once priority passes to me, or some other unknown period of time triggers, the graveyard is shown to me, even if several minutes/phases later. When it's my priority, I'm freely able to view their graveyard as normal.

    39 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. osteomancer adept forage does not work

    1. Have Osteomancer Adept on battlefield and no longer has summoning sickness
    2. Tap Osteomancer Adept to activate "forage" ability
    3. Have 4 or more cards in graveyard -- no food tokens on battlefield
    4. Choose a creature spell to cast from graveyard
    5. Attempt to select cards to exile to forage.

    Expected: Able to choose three cards from graveyard to exile to meet forage requirement

    Actual: Cards are treated as though they will be played instead of being able to select them and click Submit.

    Note: the ability does work if you have a food token to sacrifice

    Lost at least one Sealed game…

    28 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  13. Could not see or block bestow creature after it fell off

    Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone

    52 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. win registered as loss

    In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft

    244 votes

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    62 comments  ·  Events  ·  Admin →
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  15. K'rrik, Son of Yawgmoth casting bug

    K'rrik, Son of Yawgmoth casting bug

    Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life

    Phyrexian casting interface bugged

    Interface described Surveil rules

    Couldn't sacrifice Eldrazi spawn for mana

    Couldn't cancel nor complete casting the spell, buttons didn't work

    Softlocked

    42 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  16. Waiting For Opponent

    Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.

    64 votes

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    10 comments  ·  User Interface  ·  Admin →
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  17. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    52 votes

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    2 comments  ·  Events  ·  Admin →
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  18. psychic frog horizon hideaway event

    Suggestion for the horizon hideaway event
    Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me

    33 votes

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    16 comments  ·  Product Suggestion  ·  Admin →
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  19. Unable to sideboard in game 3 on mobile

    In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…

    25 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  20. Xp

    Xp is not being earned.

    30 votes

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    0 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues