MTG Arena Bugs




This page is just for reporting bugs. If you are experiencing issues with your account or with an order, are unable to login, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.


If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

  1. Renewal reward seed not giving rewards

    Renewal reward seed not giving rewards. Just a blank screen with a green continue button that leads to the mastery track.

    74 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cannot Sacrife Food Token for Live again after the Update

    I cannot sacrifice food tokens using mana after the last update again.
    The problem still exists!

    42 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. カードに「=」が入っているとインポートできない

    日本語だけの問題です。
    カードに「=」が入っているとエラーと表示されインポートできません
    (ニヴ=ミゼット再誕やザル=ターのゴブリン等)

    41 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cannot pass priority/resolve/only can pass turn

    I was playing M20 Draft when I suddenly could not resolve/move through phases/attack/only pass turn. I lost a two games due to this and lost on the draft challenge.

    102 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    36 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. redeaming code. PLAYELDRAINE Redeem code failure.

    Tried to redeem the code, but received a "redeem code failure" error. "Failure redeeming code PLAYELDRAINE"

    restarting didnt help.

    70 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Client loses connection, even though Internet is fine.

    Arena has been buggy again lately. All my other Internet based apps work fine, and there is no firewall blocking.

    41 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Entrancing Lyre Bug

    1) [[Entrancing Lyre]]'s Ability for X=1 was put onto the stack targeting opponent's [[Riptide Turtle]] (No buffs were on turtle, it was still a 0/5).
    2) Opponent Cast [[Heliod's Intervention]] for X=3 targeting the Lyre and 2 of my enchantment creatures.
    3) Intervention resolved; targets were destroyed.
    4) Lyre's ability resolved; Turtle was tapped.
    5) Turtle remained tapped for remainder of game. This remained true even when Lyre was exiled to pay for the Escape cost of [[Voracious Typhon]].

    21 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Preordered Theros Mastery Bundle Not Redeeming

    Preordered Mastery bundle and I was not able to open it at release of the set. At first I thought maybe it was a visual bug so I attempted to buy it again in the store.

    I am gaining levels and rewards for the mastery but in the packs tab I still have the bundle that won't open if I click it.

    32 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reconnect to the game doesn't work after update

    After last update September 4th reconnect to the game doesn't work
    During match I receive connection error.
    I've closed client and restarted it
    After loading sounds effect was like i reconnect to the game but screen still has
    Waiting timer. I wait 30 more seconds hearing sound effect from my game without possibility tot play. Try receonnecting 2 more times until loose the game.

    Have tow questions.


    • What to do next time in such situation ?

    • How to receive 1000 gold compensation for the lost tournament to due this error ?

    66 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    29 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Unable to login - Could not resolve player inventory

    After a match I got a black screen. I rebooted the client and got the error message: Unable to login - Could not resolve player inventory. Rebooting client repeatedly does not help.

    36 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 20 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  12. 35 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    29 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Renewal Gift

    Renewal Gift: NOTHING. Black Screen.

    49 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stuck in game won't allow me to play , and then stuck in timeout.

    Dropped from game, and when re entered can't play. timer times out but game won't end. last ranking due to this.

    18 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Furious Rise Trigger Stuck on Screen

    My opponent had a Skophos Maze-Warden on the battlefield alongside Furious Rise. He activated its ability once during combat. When we proceeded to end step, Furious Rise triggered. No card was exiled. The trigger icon got stuck on the screen as the end step ended. The icon stayed on the screen for several turns and was still there when my opponent conceded. It was gone at the beginning of the next game.

    15 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. game not saving new decks

    Game is not saving new decks.

    When you click in complete, nothing happens.

    63 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    40 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bot match stuck waiting for Sparky.

    Sparky keeps saying "Hmmm." without taking any other action and the game does not progress due to it. This has gone on for several minutes.

    It is the end step of my turn, I have a Kasmina and a wizard token, Sparky only has 5 untapped Mountains. My guess is that Sparky is trying to cast Command the Storm on my wizard, but cannot do that due to Kasmina's static ability, which makes the spell cost 7 mana instead of 5.

    Edit: After submitting, I conceded the game. This lead to a Command the Storm going on to the stack…

    52 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Disconnection of the game or unity crash, cannot play any battle

    Since the update on 4 September 2019, the problem of unity crash often happened; After the update on 26 September 2019, unity crash with disconnection problem happened frequently. You will face either one of them and now I totally cannot play even a battle. I think I should leave the game for a period or forever.

    54 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Not getting PLAYELDRAINE code packs

    Redeemed code for PLAYELDRAINE and the received a store error code. Checked my packs and they weren't there and then tried reentering the code but was told it was already redeemed

    50 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. カードに「、(読点)」が入っているとインポートできない

    日本語だけの問題です。
    カードに「、(読点)」が入っているとエラーと表示されインポートできません

    31 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base