MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5995 results found
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Companion list unavailable
After the last update (2026.54.40.5293.1221064), I'm suddenly unable to select a companion for my decks. The list of companions is blank (although I have like 12+ unlocked companions), only the preselected companion is visible. I'm playing on Android app.
Please fix this asap.61 votes -
companion bug
I cannot see my pets when I try to change a companion for a deck. I'm stuck with my past picks and the default companion for my new decks.
59 votes -
Tutorial glitched
On the 3rd tutorial match, The card placement is glitched, and the played creature and enchantment cards are overlapping in one spot. The tutorial wants me to enchant my strongest creature (which is in the glitched card pile) and I can't select that creature at all. How is this game so broken?
138 votes -
Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
480 votes -
nazgul brawl
Client invalidate Brawl decks with more copies of the same card as the cards express (es. : Nazgul, Rat colony)
88 votes -
Can't buy gems
I can't buy gems currently. I am playing on mac thru the epic games store. When I try to buy gems, I get stuck on a "waiting for server" screen. It has been several hours.
41 votes -
Network Error - Quick Draft Magic Foundations
My quick draft errored out during the drafting process, and now every time I try to rejoin the draft, I receive the following error. I've tried restarting the client and repairing the client on Android with no luck.
74 votes -
Aetherdrift game board distracting propeller animation
The new Aetherdrift game board has animated spinning propellers adjacent to the player avatar. Their constant motion is very annoying and distracting and I anticipate drafting less to avoid seeing it. Please remove the animation so I can enjoy the game as normal.
213 votes -
Master Pass Level Boost - did not receive all of purchase packs
I purchased mastery pass experience for level 40, but did not receive all of the packs shown on the level boost page. I have attached a screenshot of the level boost page I saw when I clicked on level 40. But I did not receive the number of packs shown. Please provide the displayed number of packs I was supposed to receive with the purchase.
30 votes -
Got the wrong packs in Lorwyn Mastery
The Mastery Pass gave me 3 Edge of Eternities packs instead of Lorwyn packs. If you can credit me the Lorwyn packs, that would be awesome! I'm pretty stoked on this set :D
34 votes -
Deck builder won't let me save deck due to sideboard bug
Deck builder says I can't save a deck with more than 15 cards in sideboard even when the side deck has less than 15 cards. It forces me to go down to 7 cards in the sideboard to save. This is for a standard deck.
93 votes -
Sparky wont go away
Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.
42 votes -
fleem
Didn't get Fleem cosmetics
64 votes -
Hide Alchemy from Set Collection
Allow players to hide Alchemy sets within collection. I'm sure I'm not alone in not being interested in collecting those and I'd be much more interested fin completing the other sets if my collection looked neater...
71 votes -
Unable to change Deck Format on the Deck building screen - Bug
8,1,2026
It is no longer possible to change the format from the deck building screen.
Please take action33 votes -
Repeated 11Gb download since Edge/Renewal
This needs to be fixed. Laptop running Windows 11, this is the SIXTH time the Edge/Renewal update has happened- I have downloaded the 11+Gb file SIX times. This is not pleasant, ties up bandwidth and allows me zero time to play. What's going on? It seems to want to download every time I reboot my computer!!!
69 votes -
Death by Vanilla not completed
Just won a game in which I played 5 vanilla creatures. I did not receive the Death by vanilla achievement after.
56 votes -
Tutorial freezing during stage 4 on android
Game won't let me select blockers in stage 4 of the tutorial once I play the instant token card from my hand. Tried restarting the and game and using the in game fix but still doing it. Can't proceed past the tutorial stage because of this. Please fix
81 votes -
Mastery pass wrong packs awarded at level 4
Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.
25 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menuNote which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed the…
35 votes
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