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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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33 results found

  1. Banned cards alchemy std

    Banned cards still showing up in alchemy ranked...

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Aquatic Subtlety in Alchemy Bo1

    I swear if something isn’t done next week about this toxic deck in Alchemy I am deleting this game from all my devices.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Get Alchemy cards out of my magic!!

    Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Cannot play Alchemy Ranked

    I'm facing weird problem. I got unlocked the possibility to play the alchemy ranked, but when I select the alchemy ranked and trying to hit the play the button doesn't do anything. I selected ptoper alchemy deck but im not able to join any game. The standard deck ranked game is the only one which works. The standard deck option has some blue ! Icon on it but without any description, so I'm not sure if it's somehow connected or not. I thought that maybe I have to play some more of the standard rankeds, but I did play many…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. please get alchemy out of Timeless

    i'm pretty sure i speak for everyone playing timeless. Please for the love of god, seperate timeless from alchemy.
    please and thank you

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Bug in Premier Alchemy Draft

    Yesterday around 23:30 I was in a Premier Alchemy Lorwyn Draft, and after the 9 pick of the first pack, the card pool stopped displaying cards, but I could see the pack rotation in the wheel menu. After this what I ended up with, was a set of cards picked automatically that I had no way of knowing. I'm running in a Windows PC.

    1 vote

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  7. Completely and utterly dumb alchemy archetypes

    Alchemy is currently riddled with a completely unfun and pointless card combination that is completely spoiling the experience.

    Specifically omnisicience/acquitic sublety decks could be played by anyone including a lobotomized Guinea pig. This is the successor of the equally stupid Kona/omniscience deck. What is most incredible is how lazy card design needs to be to go from nerfing Kona cause the deck was unfun and oppressive, to releasing yet another omniscience delivery method (arguably a better one) in the EXPANSION IMMEDIATELY AFTER THAT.

    You guys really do not give a **** about what players think (see for example bloodthirsty conqueror…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Title: Deck Format Dropdown Is Obscured / Unclickable in Deck Details (Alchemy)

    When viewing Deck Details, the dropdown used to change the deck format (e.g. Alchemy, Standard, Explorer) is partially or fully hidden behind the UI panel below it, making it impossible to select a different format.

    In the screenshot attached, the dropdown is visually present but overlaps with the deck statistics panel, blocking interaction. This forces players to recreate the deck in another format instead of switching formats as intended.

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  9. The Alchemy version of Cosmos Elixir is not available in the PC MTG Arena client. Please correct.

    The Alchemy version of Cosmos Elixir is not showing up in my display when I try to include it in a Timeless deck. PC version.

    1 vote

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  10. Standard or alchemy all access subscription

    You should sell an all access standard pas for $30/month

    Standard has a few problems
    A) it's expensive
    B) it's very difficult to quantify how expensive it is
    C) it's possible to buy in and regret it. Spend a few hundred dollars and you might have a great time, or you might get distracted in life and feel like you wasted money
    D) its hard to get the optimal timing. If you buy in from scratch you need to buy many cards that will rotate in a year

    An all access subscription would solve these

    1 vote

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  11. Sigardian evangel needs changed. Alchemy cards need more QA.

    This needs to be changed. The conjured card needs to lose the ability to conjure another one. Completely broken.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. sword of war and peace

    BUG: Was playing alchemy and lost to a card called Sword of War and Peace. Tried to add it to my own alchemy and standard decks and this card was not allowed. Why did I have to play against it in an alchemy match if it's not legal?

    1 vote

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  13. Friendly Brawl deck list card versions not matching after game start

    bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.

    1 vote

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  14. Banned cards in ranked

    Played ranked game. Alchemy.

    Played against vivi.

    Why is it banned if I play against it?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Card "Tend to the Kiln" is bugged

    Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
    Screenshots attached.
    Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
    Best regards.

    24 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Not getting cosemetic reward in MWM

    This time (25/02) and the previous MWM (18/02) when I got my 3rd win the server produced no reward upon completing its "Waiting..." procedure. It happened to me before with some of the previous sets and also after the alchemy set release, iirc. I suspect that it tries to reward me with an alchemy card style and I already own most of them (well, for A-ELC and A-EOE I own all of them) so it naturally gives me nothing. I believe it is a bug as it should pull from a larger pool of styles than the last alchemy set.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  17. Pack opening error

    I've just received 3 Lorwyn Eclipsed Alchemy packs in my mailbox (new set released today) and encountered an error while opening one : just got an empty error with no text and "OK" button.
    When I check my inventory, I only got 2 rares and 4 uncos from this alchemy set (equivalent of 2 packs) and no pack left to open. One of the packs just disappeared!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Card text and title missing

    Game unplayable on iOS
    Missing card data and text plus image is weird
    Happens in deck building, opening new packs and playing
    Since lormyr alchemy update

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Can't enter games for long time (cancel after 11+ min) or can't play when entering

    I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format

    1. Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.

    cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.

    6 votes

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