MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
24241 results found
-
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
135 votes -
Daily Quest Progress Stuck
Multiple Daily Quests progress stuck even when conditions are met.
134 votes -
129 votes
-
not gaining rank
Not gaining rank and losing rank when winning! Please fix and replace rank!
128 votes -
MTG Arena crashing on Mac
First time playing on a Mac, the client crashes after every match I complete, then crashes on the next restart.
127 votes -
Player Draft Token Missing
I saved a player draft token from the previous mastery pass to use when this new Zendikar set came out. When I was finally able to log in today, I noticed there was another player draft token in the shop, so I bought that. However, the little icon at the top of the screen says I only have one player draft token.
Is this a visual bug, or was my old player draft token removed during the recent update? Please help!
126 votes -
Paid for Mythic rare pack, did not get a mythic rare card
I purchased one of the Kamigawa mythic card packs but did not receive a mythic card in the pack
-
Screenshot_20230210_082906_Magic.jpg 525 KB -
Magic The Gathering Arena Screenshot 2022.11.24 - 08.54.40.27.png 2848 KB -
Screenshot_20221020_142142_com.wizards.mtga.jpg 691 KB -
Log20220430_170548.log 260 KB -
Log20220412_101651.log 25 KB -
Log20220412_122344.log 22345 KB -
UTC_Log - 04-10-2022 09.28.24.log 189 KB -
UTC_Log - 04-08-2022 03.02.54.log 10313 KB -
Log20220405_103107.log 36 KB -
05954D01-7C62-4CF9-8290-316BADB0FFFD.png 2400 KB -
Log20220331_143029.log 49057 KB -
Log20220331_143029.log 49057 KB -
Log20220331_143029.log 49057 KB -
UTC_Log - 03-31-2022 15.21.51.log 4063 KB -
MTGA 3_31_2022 10_27_03 AM.png 3019 KB
124 votes -
-
Keep Alchemy and Historic separated
Just let us have an eternal format on the client. This is magic, not some cheap digital only game, let us play Magic.
If we wanted to play any other clone we would by now.124 votes -
124 votes
-
game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
-
Log20231125_093735.log 1881 KB -
Log20230524_220734.log 1019 KB -
Log20230524_222907.log 1019 KB -
Unbenannt.jpg 896 KB -
Capture+_2021-02-14-18-18-41.png 3648 KB -
Capture+_2021-02-14-18-18-09.png 3603 KB -
Log20201028_095736.log 681 KB -
Log20200416_131905.log 31 KB -
Log20200318_164212.log 22 KB -
Log20200222_124120.log 94 KB -
Log20200206_185209.log 772 KB
122 votes -
-
draft deck missing
In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.
119 votes -
Mac OS Screen Resolution
The "Resolution" setting only has one option in Windowed or Fullscreen mode. Part of the board is cut off (see Graveyard Cut Off) because the game display ratio is wider than my monitor ratio and it's being zoomed-in to fill vertically.
117 votes -
Sideboard
Sideboard
-
Log20200521_020312.log 1380 KB -
Log20200521_020312.log 1380 KB -
Log20200510_144708.log 26 KB -
Log20200509_074039.log 53 KB -
bug.png 956 KB -
Log20200503_192629.log 6580 KB -
Captura de pantalla (15).png 1699 KB -
Log20200419_171849.log 347 KB -
Log20200418_163005.log 65 KB -
Log20200418_162419.log 22 KB -
Log20200418_162824.log 44 KB
117 votes -
-
timer frozen
Opponent's timer ran out after his first turn but turn did not go to me next. Timer just ran out and stayed frozen. Had to end the game.
114 votes -
Please don't mix Alchemy with Historic
If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…
110 votes -
Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond109 votes -
Draft Token
No draft token after purchasing the mastery pass
109 votes -
Tutorial Duel Bug - unable to play cards
At undetermined moments while playing the tutorial duels I suddenly become unable to play a card. The sound effects that would normally play when when tapping or swiping on the touch screen persist, though nothing on screen will actually happen, making it impossible to continue playing. This does not appear to affect anything else other than the bottom-center of the screen, where my hand is located.
-
Screenshot_20221120-235755.jpg 589 KB -
Screenshot_20221120-235803.jpg 586 KB -
7CDA1E6C-2DFB-4FD8-A5A3-EAAF8ACD02DB.png 3582 KB -
C6A843CC-31C6-47C0-A43C-5E0A6C6B9805.png 8331 KB -
Screenshot_20221119-072108_Magic.jpg 1352 KB -
Screenshot_20221118-122458.png 1848 KB -
Screenshot_2022-11-18-14-17-49-58_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1546 KB -
2C56EAAC-D94A-49D8-B12D-9A7D391807B0.png 3791 KB -
Screenshot_20221117-115237.png 2633 KB
108 votes -
-
Alchemy
WOTC, if you guys want a quick cash grab, it's simple: Just. Give. Us. Pioneer. One set every few months is bound to sell well, and the player base will be satisfied.
WOTC would make more money and please players much more with just this simple measure.
Instead we get a format no one asked for, with rules nobody asked for. Stop trying to be Steve "costumers don't know what they want" Jobs. This is good of you are innovating and bringing new things to the table, but terrible if you are not listening to your costumers MOST BASIC DEMANDS…
108 votes -
Alchemy historic
Wotc the changes to historic cards in addition to alchemy makes me think your abusing ***** or common thrives. There is no reason whatsoever for this change you even have to code in the original first so it’s not about card copies and if it is then fix it. No one cares if you wanna make alchemy go for it but please don’t nuke historic. But on the brute side we are not whores cause whores get money when you *********, you won’t even give us back wild cards….if this happens I’m done
107 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?