MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2716 results found
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Sideboard does not work correctly
I can not add cards from my sideboard after game one; or, alternatively, sometimes I can add 2-3 cards from the sideboard, and THEN i can not make any further changes to Main Deck. This has started happening after last set came out.
28 votes -
NETWORK ERROR unable to join event
Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game
28 votes -
Windcrag Seige options cannot be selected. game cannot continue when it is cast since selection cannot be made
When Windcrag Seige is cast, neither of the 2 options can be selected. Game therefore gets stuck as you cannot get off the selection page
27 votes -
BUG - Brawl: Decks with companions. Companion not available/appearing on playfield.
When launching a brawl game after today's update, Any Brawl deck or event deck where I use with a companion, the companion is not available for play. The card shows up at the starting splash screen for the game, and in the deckbuilder, but is not shown on the playfield. I have repeated it with multiple decks/companions.
I have reproduced the issue on both Windows and Android.
27 votes -
27 votes
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Product suggestion
Thank you for the Historic Pauper Metagame Challenge, it made me install MTG Arena again, and enjoy playing some Magic! Because of that my suggestion is simple, bring Historic Pauper as its own constructed ranked format, do it the same way as you did ranked brawl or even quicker.
Thank you!
27 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again lat
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later
26 votes -
Full screen setting does not save for wide screen monitor
Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.
26 votes -
Daily wins not being awarded, rank not updating or moving at all.
My rank is not changing, win or lose and daily wins are not counting towards any progression.
26 votes -
Error with June season rewards
I got hit by the rank reset bug at the beginning of the june season. Today I got a message in arena that I would get the full mythic rewards because of this. I clicked the claim button. 10 generic packs appeared (they were blue with a white arena logo but no set branding) and when I went to the packs tab of arena I clicked open 10 and a blank dialog box with one button labeled "OK" appeared. I clicked on OK and then I have no packs.
I am hoping that you can resend those rewards. It was…
25 votes -
Rank reset to spark tier 0
I just finished up a quick draft in foundations and suddenly my rank reset to spark tier 0. After the victory it showed my rank just below mythic #500 and then when I got back to the draft screen to claim rewards rank was missing. Then checking my profile it showed this spark tier 0 rank. Hopefully there is a way to fix this and show my actual current rank?
This is on a PC.25 votes -
Unresponsive UI after using Frostcliff siege
Upon casting Frostcliff Siege a mode selection pop-up appears which doesn't respond to mouse clicks and improperly responds to the cursor hovering over the cards.
Issue encountered on the Steam version, installed on Linux.edit: just tested on windows (also steam version) as well as android. Same issue
24 votes -
companion
Whenever I load into a Brawl game, my companion doesn't show up, even though it is part of my decklist and the decklist adheres to the Companion rules.
24 votes -
companion
Companion mechanic doesn't work in Comp Brawl - companion card doesn't appear in command zone as intended despite being present and legal in deckbuilder
24 votes -
Jump into Marvel Super Heroes event stops after two wins
Just here to report a day one event bug:
After two wins, the "Jump into Marvel Super Heroes" event is only allowing new buy-in, not continued play, even though the event description states "Keep playing until you reach 3 match losses". See screenshot.
24 votes -
End of Season "Reward" Twice. Result in De-rank
I logged in yesterday and saw my season reward package. My new rank for the start of the season was Silver 4. I played last night until gold. Today, I logged in and played until Gold 2 over lunch. At the end of the day, I logged in to play again and got a second season reward with blank packs and got de-ranked again to silver.
Can I go back to Gold 2 please?
24 votes -
Match and quest reward bug
No match and quest reward since this morning (EU).
24 votes -
Game rewards not given
Rewards are not given for gameplay and seasonal progression is missing
24 votes -
companion
companions not working in competitive brawl after the update
23 votes -
Season reset bug
I have logged in twice today. In the first one, I got the season rewards correctly, and when I logged for the second time, I got de-ranked again. From platinum, to silver, then to bronze, even after ranking to gold 2 on the first logging.
23 votes
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