MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Stonecoil Serpent

    My stonecoil serpent took damage from a multicolored permanent. What the ****?

    67 votes

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    33 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Furious Rise trigger stays on stack visually

    My opponent's "Furious Rise" trigger stayed on the stack since it first triggered. Everything on the stack appeared behind it and I couldn't read it.

    Picture here shows mid combat the trigger still being on the stack.

    67 votes

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    50 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Missing cards in starter deck

    Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

    The deck is completely empty, appart from the basic lands.

    I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

    66 votes

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    35 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Renewal Gift

    Renewal Gift: NOTHING. Black Screen.

    66 votes

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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Chat

    The chat can't save all the messages, when it excede the maximum number of messages I can see the messages instantly but when I minimize the conversation and try to open another time I can't see the lasts messages

    64 votes

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    10 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. unitity bug, game crash each game

    each game crash. help. unity bug

    64 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 62 votes

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    33 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Client loses connection, even though Internet is fine.

    Arena has been buggy again lately. All my other Internet based apps work fine, and there is no firewall blocking.

    61 votes

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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. no mastery experience for daily wins

    After the update today, I'm not receiving mastery experience for daily wins. I got wins 9-14 and the whole time my mastery tree was sitting at 975/1000 xp and never went up after the wins.

    60 votes

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    23 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cannot disable cat pet

    Since the update on 7/21 I can no longer disable my cat pet. You can go to the profile and click to disable. but it is still in every game and teh setting is reset when you check back.

    60 votes

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    33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Kaya's ghost Form bug

    Kaya's ghost form did not return my creature to the battlefield after the creature was targeted with eat to extinction. This seems to be a bug from the latest update.

    59 votes

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    27 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. 58 votes

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    10 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Game crashes after the last update

    The game crashes when I open it after the last update.
    I uninstalled the game and re-installed twice but it still crashes.

    58 votes

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scute Swarm and Time Outs

    Set to auto-resolve opponent's triggers of Scute Swarm, lost time outs due to this. Hopefully log helps with this.

    57 votes

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    17 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. protection creature died

    my creature combat Foulmire Knight, I play Gods Willing and My creature get Protection Black,but My Creature died

    57 votes

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    29 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Nicol Bolas, Dragon-god

    Nicol Bolas, Dragon-god

    -3 hability

    Crash MTG-arena forcing reload to play.

    Playing in PT-br.

    Version 1.1000.0.3009 (3009.800581)

    55 votes

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    19 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. The Ozolith

    The Ozolith's trigger says may transfer the counters to a creature, and yet it forces you to choose a creature even if you don't have any, leading to an opponent's creature having to be selected, leading to game losses.

    55 votes

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    23 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Server Lag in Game

    Game lagged out in game. Couldn't play on my turn and got roped.

    55 votes

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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Server loss connection

    Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...

    54 votes

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    18 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Crashing almost every game

    The game keeps crashing. It started crashing a lot after the Core Set 2020 update. I switched to windowed mode and it seemed to mostly fix the issue. Now after the Throne of Eldraine update, I'm lucky if I get one game before it crashes. Most of the time it crashes right after I start a game and by the time I reload, the game has started and I get stuck with a bad hand or miss a turn. I would love to buy the Eldraine Mastery Pass, but I can't justify it if I can't play a single game…

    54 votes

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
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