MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2598 results found
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Incorrect/Early Season Awards
I play arena on PC. This morning I logged on and received my May season rewards (in limited I was platinum IV), which brought me back down to I believe high silver/gold IV. After a few hours of play this morning I was back to gold III. Upon logging in again a few minutes ago, a pop up for June awards came up, giving me rewards for gold III limited, and dropped me down to silver IV. Except I did not receive the gold or the packs it said I would receive, so now my rank is just busted. Please…
18 votes -
Unable to Sideboard on Android
I am unable to sideboard on Android. I can add cards to my deck, but cannot remove them.
18 votes -
Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
18 votes -
Companions are missing
Companions are missing, I play brawl
Ive had the same two decks with companions and both havent been edited in over a month. Worked fine until yesterday.
When you match it shows your commander and normally shows the companion too
And when the match loads you only see the commander and normally you would see the commander and the companion
I checked the deck builder also and still says i meet requirements. Like i said i haven’t altered these decks
17 votes -
Ranked Rewards to compensate for last month's Ranked Rewards are also bugged
I was affected by the rank reset bug last month, where my rank was immediately reset for July and I got some bugged rewards and had myself kicked down to Silver. I understand this was a widespread bug and that we were to get mythic rewards this month to compensate. I got a message notifying me that I was getting these rewards but then when I opened it was the same bugged stuff from the beginning of the season (including 10 packs with no cards). Also, my rank hasn't reset.
17 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
17 votes -
marvel jump in event
marvel jump in event not working- i chose one packet and now the screen is empty.
-i clicked my first packet
-i clicked my second packet
-i was sent back to main menu
-now i cannot play the event because this is what i see
very disappointed because i love jump in events! i save all my coins to play them and now i cant play and i wasted 1k :(16 votes -
Season Ranked Error Packs Did Not Open
When I clicked on the packs I received for the June season ending error, the game froze and I did not receive any cards.
16 votes -
Marvel JumpStart froze and I Can't Play
I chose one deck--Marvelous. I chose a second deck--Hawkeye, Bowslinger. Then instead of going to play, it sent me back to the home screen.
I went back in and resumed. I showed I had chosen Marvelous, but then said choose a second deck, but nothing appears. I can't click on anything to progress forward.
16 votes -
Earth's Mightiest Heroes Achievement Bug
I am writing to report an issue with the achievement tracking system on MTG Arena following the release of the Marvel Super Heroes set. The tracker for casting "Hero" spells is currently not processing or registering progression when playing eligible cards. I am playing strictly in the Ranked Standard format. In my recent matches, I have been manually casting multiple Legendary Creatures with the "Hero" subtype directly from my hand, paying their full mana costs. Despite meeting all criteria, the achievement counter remains completely stuck and does not track the progress. Specific cards that failed to progress the achievement in…
16 votes -
June season ended, dropped rank? Got 2 mystery packs that disappeared.
June season ended, dropped rank
Got 2 mystery packs that disappeared.16 votes -
Derank from platinum to silver because of an end season bug (season ended twice for me yesterday and today)
I play on mobile. The season just ended yesterday the 30th of may. I was in Diamond 1. So got reset to gold 1, as usual. Played some games got to Platinum 4.
Today I play a BO3 standard game, I win 2-1, when I win I only get one rank instead of 2. And when I got out of the match Arena tells me it is the end of the season, and gives me the en season reward screen, saying I was in Platinum 4 (which I was but only because the season already ended). So it gave me…16 votes -
Outdated client version
I get the outdated client version, but there are no updates available.
16 votes -
Can't Sideboard in B03
Check reddit this is a common issue, you are unable to sideboard in a BO3 game making the format unplayable. it's cost me enough games I am no longer playing BO3. This needs to be fixed yesterday.
16 votes -
Cannot remove cards during sideboarding
During a recent (05/20/26) Standard Bo3 match, I was only able to add cards to my deck between games, not remove them.
This is a new problem on Android- I've been playing Bo3 Standard for a while now, and it's never happened before.16 votes -
Unable to use sideboard using IOS
Unable to use sideboard using IOS
16 votes -
Sideboarding not working
Since the new update this morning, I am unable to remove cards from my deck during sideboarding. I’m on an iPad and it’s though the client doesn’t recognize my finger taps.
16 votes -
thought-string analyst
Thought-string Analyst doesn't cause loss of life anymore.
16 votes -
16 votes
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Transmogrant's Crown Card Bugged
Transmogrant's Crown card currently is broken. After playing the card, when trying to equip it bugs out and none of the button's work. It doesn't matter if you have enough mana. It's stuck on the screen to pay its mana cost to equip
16 votes
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