MTG Arena Bugs




This page is just for reporting bugs. If you are experiencing issues with your account or with an order, are unable to login, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.


If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

  1. Black screen

    game sarts with black screen after update

    754 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    517 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Lost a draft because I lost connection and couldn't get back

    I was playing in a draft and lost because I couldn't reconnect after being disconnected. Attached are two logs taken 11 minutes apart all while unable to do anything in-game.

    648 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    353 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Game crashing

    The game crashed constantly during a game, making it impossible to play it. I could restart the game to try again, but two actions and the game crashed again.

    457 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    169 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Daily quest not progressing

    Daily quest not progressing.

    222 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    151 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cannot continue gameplay

    If I have a card I can play or action I can do, the orange button does not appear to let pass priority to go to the next step.

    807 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    418 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 306 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    241 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. game stuck in the start

    started first match of sealed throne of eldraine and got stuck with no card screen and nothing I could do.
    After I rerun the game, the match was regarded as a lost game.
    I want you to refund.
    Thank you.

    296 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    143 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cannot access store

    Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!

    138 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    88 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Game hung after opponent conceded

    My opponent conceded during his end step. His avatar blew up leaving a black hole and the game never ended. My pet would still play with me. I had to restart the client.

    116 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    70 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Could not sacrifice food

    During two consecutive bot matches could not sacrifice food

    130 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    70 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. network error

    popped up with network error during a game. timeout for opponent wasn't functioning. so i was forced to concede, losing the match and progress, this should NEVER happen. very annoyed.

    79 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    41 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Code redemption failed (fblthp AND Eldraine Boosters)

    Store error on both code redemptions.

    No sleeves, no Fblthp avatar available after redemption. Code says its used.

    Same for Eldrain boosters. No boosters, code now says used.

    160 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    91 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. No Packs Store Error

    PLAYELDRAINE code Store Error No Packs

    144 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    81 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug with the Shuffler

    This thread is for reporting bugs and/or issues with the shuffler only. Any reports should include screenshots, logs, and/or detailed information corresponding to the bug.

    If you wish to share any thoughts or opinions on the shuffling algorithm, please join the discussion on our forums:
    https://forums.mtgarena.com/forums/threads/37969

    488 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    456 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Won game ended in a draw

    I just won a game in ranked, but ended in draw.

    79 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    55 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Food token can NOT be used to get life.... Food token BROKEN.

    Food token can NOT be used to get life.... Food token BROKEN.
    Here is log.

    63 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Performance issues

    AS per spaceghost forum post...

    General low fps and frequent hitching. Running the game at any resolution from 720p to 1080p

    Specs core i5-5200U 16GB Ram Samsung SSD
    Geforce GTX 960M 2gb ram driver 26.21.14.3615

    103 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    56 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. stuck at waiting

    My friend and I battling on bo3 direct challenge, I won the 1st game, at 2nd game he dc and stuck at waiting after reconnect, so I concede, and the game goes on sideboarding, and I have to submit and stuck at waiting, so I close the client and reconnect, and there it goes, everytime I enter it goes directly to queue and I stuck at waiting screen, already relog and restart, no luck

    87 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    35 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sideboard screen bug

    I was sideboarding in game two when the game gave a "there was a problem connecting with the server" message and it got stuck there not allowing me to submit changes. I tried reconnecting but the only screen I got showing in both games 2 and 3 was a commander screen. Lost both post board games with an unsideboarded deck.

    47 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    29 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. duplicate mastery rewards

    Every time I unlock a planeswalker card through the mastery pass progression the game shows me two copies of the same card in the rewards screen. I do not actually receive two cards, however. For clarity, these are the planeswalker cards that are visible every ten levels in the core set mastery, not ICRs. I have not had this happen with any other cards.

    81 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    36 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 176 177
  • Don't see your idea?

Feedback and Knowledge Base