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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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6170 results found

  1. Do not add Alchemy to Historic!

    Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.

    192 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Authentication Failed For User

    After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)

    I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.

    40 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Assimilation aegis on equipped on animated artifact token does not get the base stats of the copied creature

    If I use weapons manufacturing to produce munition tokens and then animate them using the emblem ability of tezzeret, cruel captain they do not get the base stats of the copied creature when equipped with the assimilation aegis. They only get stats from the +1/+1 counters

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Multi-Player Historic Brawl

    Please add 4 player Historic Brawl option for MtGA. We, as the player base know, that “Historic Brawl” is essentially EDH, a format that was designed to be multi-player. For this reason, I’m suggesting the addition of multi-player historic brawl so the format can be enjoyed as intended, with multiple people.
    This would also,I believe, increase the player base in the long term, and encourage people to play online with their friends. It would make a killer addition to MtGA

    14 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  5. Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest

    Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.

    Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the…

    13 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  6. Turn off card / board animations

    Hello.

    Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to

    switch off all the card animations / board animations.

    For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.

    For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.

    Well. I see only advantages in this options doesn't…

    176 votes

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    20 comments  ·  User Interface  ·  Admin →
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  7. alchemy is a bad idea

    alchemy is a bad idea

    78 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  8. Opponent segregation makes this a very unenjoyable game. Program chooses opponents based on decks used. Needs to be random.

    The deck I use determines the deck I will face. This is unrealistic. Opponent selection should be either entirely random or by deck ranking based on performance. As things are, a deck becomes boring because it faces ONLY the same type of deck over and over again. A few decks fall into the program's algorithm for multiple deck types and that is more enjoyable, but it only makes the opponent selection algorithm obvious. MGTA needs to be more like MTG real-time in opponent selection - random or by deck ranking.

    30 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Add Alchemy as a separate thing

    Add Alchemy as a separate gamemode entirely, and let historic become the eternal format for MTGA.

    Take the opportunity to move the digital only cards out of historic and into historic alchemy instead.

    There is only two reasons for why you wouldn't do this; Either you intentionally do this because you believe you can get more money, or you simply haven't understood why an eternal format is needed.

    I'm choosing to believe the latter for now. Revert this absolute travesty of a decision, and everyone will be happy, or keep your current course and at least I will no longer…

    210 votes

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    12 comments  ·  Product Suggestion  ·  Admin →
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  10. Provide an eternal format for MTGA

    I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.

    48 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  11. Bought Mythic Pack, got a Rare wildcard

    I purchased a new SNC mythic pack using 1300 gold, when I opened it, I got a rare wildcard. That doesn't seem right to me. I figure it is a bug, but if this is how it can work, you should fix it. Worse case you should get a mythic WC.

    29 votes

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    8 comments  ·  Store  ·  Admin →
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  12. Player Timeout punishment

    There needs to be some kind of report a player feature or an in game punishment that prohibits this toxic slowplaying mentality that most of the player base seems to have. If you're constantly seeing the rope on your turn for multiple games in a row, then you should start receiving shorter rope times. Do something to make it detrimental for wasting other players time.

    13 votes

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    6 comments  ·  Product Suggestion  ·  Admin →
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  13. Always a cube draft

    Cube drafting shouldn’t be something that’s a “treat”. There should always be at least one cube draft format available to play. Currently my friends and I basically don’t touch Arena unless there is a cube draft going, which we really enjoy but it’s stupid to have a game you like that you can’t play for months at a time.

    15 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  14. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    …

    572 votes

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    199 comments  ·  Gameplay  ·  Admin →
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  15. Please don't mix Alchemy with Historic

    If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th…

    115 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  16. Paid for Mythic rare pack, did not get a mythic rare card

    I purchased one of the Kamigawa mythic card packs but did not receive a mythic card in the pack

    135 votes

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    80 comments  ·  Store  ·  Admin →
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  17. Set Completionist II achievement bugged.

    I spent about 40 rare wildcards to get four copies of every card in the Arena Base Set only to have it not unlock this achievement. The achievement says that it applies to any set, otherwise I wouldn't have bothered. I either want the achievement or I want my 40 wildcards back and a list of the sets that to which it does apply.

    20 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Limited rank dropped after winning a constructed match

    I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.

    32 votes

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    10 comments  ·  Events  ·  Admin →
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  19. 16 lands in a row

    72 cards, 29 lands. Drawing 16 lands in a row and nothing else should never happen in a shuffled deck.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. A win in the premier draft became a loss.

    When winning from a 3-2 loss situation in the premier draft at the mtg arena, the win and loss were processed simultaneously and the draft ended as a 4-3 loss.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues